Installation, Training, FAQs & Downloads
We make rollout simple — from nationwide installation to driver training and fast, human support. Access guides, downloads and contact our technicians directly.
Nationwide mobile installs — vehicles & plant
Our certified engineers cover the whole UK. We install AI dashcams, DVRs, trackers and CAN/tacho interfaces at depots or on-site, with documented QA and photos.
We confirm vehicles, power, mounting and data capture.
Hardware mounted, looms protected, devices provisioned.
Photos, device IDs, and test report added to your portal.
Book installs via Contact Support or call 0800 009 6419.
Driver & manager training that sticks
On‑site toolbox talks and remote sessions for portal admins. We cover AI events, video retrieval, coaching workflows, geofences, reports and GDPR best practice.
Respectful, practical guidance on Cam IQ.
Dashboards, alerts, reports and user roles.
Retention, access control and audit trail configuration.
Software, drivers & firmware release notes
Looking for an older version? Contact Support and we’ll provide a secure link.
Common questions
How do I book an installation?
Use the contact form with your vehicle list and preferred dates, or call 0800 009 6419. We’ll confirm availability and share a pre‑site checklist.
Where do I find my device IMEI/serial?
Check the device label or open the portal and go to Devices → Details → Hardware. You can export a CSV for audits.
How long is video retained?
Default cloud retention is 30 days. You can set longer periods per policy; we also support evidence vaults for critical incidents.
Can I restrict who views driver video?
Yes. Use role‑based access and audit logs. Supervisors can request clips which admins approve.
Do you support CAN bus and tachograph?
Yes. We integrate CAN fuel/engine data and digital tacho for compliance, coaching and utilisation reporting.
Talk to a human
UK hours 08:30–17:30 (Mon–Fri). For urgent incidents we monitor after‑hours alerts.
- 📞 0800 009 6419
- 📧 support@agl-ltd.co.uk
- 🗺️ Scotland‑based, UK‑wide coverage
Average first response: under 2 working hours.